How Refiloe works
From overwhelmed to automated in 5 minutes. Here's exactly what happens when you start.
Start free on WhatsAppThree simple steps
Transform your training business with the easiest onboarding you've ever experienced.
Connect
Link your WhatsApp in 5 minutes
Automate
Refiloe handles all your admin
Grow
Triple your client load
Connect your WhatsApp
Getting started with Refiloe is as simple as sending a WhatsApp message. No downloads, no complicated forms, no technical setup.
What you'll provide:
- Your name and business details
- Your specializations (strength, HIIT, yoga, etc.)
- Your session pricing and packages
- Your availability and working hours
No app downloads, no complicated setup. Just WhatsApp ā the app you already use every day.
Starting the registration...
Refiloe Assistant
Online
Hi, I want to register as a trainer
Hey! š I'm Refiloe, your AI-powered assistant for personal trainers. Let's get you set up! It takes just 2 minutes. ā±ļø
2 minutes later... ā
Refiloe Assistant
Online
š Welcome aboard, Sarah! Your trainer profile is now active. š ā Registration complete š§ Email: sarah@fitnessguru.co.za š Location: Sandton šŖ Specialization: Strength Training, HIIT š° Default Price: R450 per session You can now: ā¢ Add clients to your roster ā¢ Schedule training sessions ā¢ Track client progress ā¢ Manage your business Type 'help' anytime to see what I can do!
Let Refiloe handle the admin
Once connected, Refiloe automatically manages the time-consuming tasks that keep you from doing what you love ā training.
Automatic booking
Clients book directly through WhatsApp. No back-and-forth.
I'd like to book a session for Friday
Hi Sarah! š Here are available slots on Friday: š 7:00 AM š 9:00 AM š 4:00 PM
4:00 PM please!
Payment reminders
Refiloe sends gentle reminders. You never chase money again.
Hi Sarah! š Friendly reminder: You have an outstanding balance of R450 for your session on Monday. š³ Pay here: pay.refiloe.africa/inv/123
Done! Just paid
Payment received! ā Thank you!
Workout plans
Create and send personalized workouts in seconds.
Can I get my workout for tomorrow?
Here's your workout! šŖ šļø *Leg Day* 1ļøā£ Squats: 4Ć10 2ļøā£ Romanian Deadlifts: 3Ć12 3ļøā£ Lunges: 3Ć10 each
24/7 responses
Refiloe answers common questions while you sleep.
What time is my session tomorrow?
Your session with Coach Mike is scheduled for tomorrow at 7:00 AM at Virgin Active Sandton. See you there! šŖ
Trainer with multiple happy clients
Scale your business
With admin off your plate, you have time to focus on what matters ā growing your client base and delivering amazing training experiences.
15+
Hours saved weekly
3X
More clients
R0
Admin staff costs
āI went from managing 12 clients (and drowning in messages) to 35 clients while actually having evenings off. Refiloe changed everything.ā
Thabo M.
Personal Trainer, Johannesburg
Your clients stay in WhatsApp too
The best part? Your clients don't need to change anything either. They use the same WhatsApp they chat with friends and family on.
No app downloads required
Zero friction for your clients to get started
Instant notifications
Booking confirmations, reminders, everything in WhatsApp
Natural conversation
Feels like texting a helpful assistant, because it is
What your client sees after booking
Your Fitness Coach
Online
Hi Sarah! š Your booking is confirmed! š Date: Friday, 24 Jan ā° Time: 4:00 PM š Location: Virgin Active Sandton š¤ Trainer: Coach Mike We've added this to your calendar. See you there! šŖ
Common questions about setup
Everything you need to know before getting started
What if I already have clients?
No problem! You can easily import your existing clients by sharing their phone numbers with Refiloe. They'll receive a friendly welcome message and can start booking immediately. There's no disruption to your current relationships ā Refiloe just makes everything easier.
Do my clients need to download anything?
Nope! That's the beauty of Refiloe. Your clients use the WhatsApp they already have on their phones. No new apps, no sign-ups, no friction. They just message and everything works.
How long does setup really take?
Honestly? About 5 minutes. You message Refiloe, answer a few questions about your business (name, specializations, pricing, availability), and you're ready to go. Most trainers are fully set up during their morning coffee.
Can I customize the messages Refiloe sends?
Yes! You can customize your welcome messages, booking confirmations, payment reminders, and more. Refiloe learns your tone and style to match your brand personality.
What happens if Refiloe can't answer a question?
If Refiloe encounters something it can't handle, it immediately flags it for you with a notification. You can then jump in and respond personally. Refiloe never makes promises it can't keep.
Is my data secure?
Absolutely. We use bank-level encryption for all data. Your client information never gets shared with third parties. We're fully compliant with POPIA (South Africa's data protection law). You own your data ā always.
Your data is always secure
We use bank-level encryption and are fully POPIA compliant. Your client data is never shared with third parties, and you maintain full ownership of your information.
Ready to get your time back?
Join 317+ trainers already using Refiloe to automate their business and focus on what they love.
Start free on WhatsAppTakes 5 minutes to set up
